Refund policy
Return & Refund Policy
Last updated: May 14, 2026
All Sales Are Final Due to the intimate nature of our products, all sales are final. We do not accept returns or exchanges on any opened or used items. This policy is in place to protect the health, safety, and privacy of all our customers.
Damaged or Defective Items If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at contact@velvethoneyboutique.com. Include your order number and photos of the issue. We will offer a replacement or store credit at our discretion.
Non-Returnable Items The following items cannot be returned under any circumstances:
- Opened or used products
- Intimate apparel or accessories
- Digital products or gift cards
- Sale or clearance items
Discreet Packaging All returns must be shipped in plain, discreet packaging. We reserve the right to refuse returns that do not meet this requirement.
How to Request a Return Email us at [your email] with your order number and reason for return. Do not ship items back without prior authorization.
Ownership Disclosure Velvet Honey Boutique is owned and operated by JCP Enterprises, LLC. All returns, exchanges, refunds, and customer service processes outlined in this policy are administered by JCP Enterprises, LLC. This ensures consistent handling of all transactions and policy‑related matters.